Our vision is to be the most admired property services provider. Our Culture is a commitment to the highest level of service backed by a focus on achieving gains and best practice. We aim to achieve our vision through the delivery of our Charter to YOU the CUSTOMER.
- The customer will always be treated courteously and with respect
- Our staff will always keep you informed of progress and updates
- We will ensure the works are completed in compliance with all relevant health and safety legislation
- Ensure we treat our supply partners as we would wish to be treated ourselves
- Act professionally and with integrity
- Through our procedures promote practices that strive for quality and minimise any detrimental impacts our activities could have upon the environment.
- Attract and retain the best people through the provision of training and career development opportunities
- Strive for continuous improvement, monitor our performance and give YOU the CUSTOMER the opportunity to comment and provide feedback
- Above all, acknowledge and respect YOUR needs in the delivery of YOUR OWN business objectives